Effective Communication Skills by Dale Lowndes & Leil Carniege
Author:Dale Lowndes & Leil Carniege [Lowndes, Dale & Carniege, Leil]
Language: eng
Format: epub
Published: 2019-07-04T04:00:00+00:00
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Introduction book 2
When we look at Apple Inc., usually what we see is their dazzling success, but we hardly think of the resources that went into creating such powerful internal and external systems. All successful companies have a great internal structure that allows free-flow of ideas and information within the organization. If a company doesn’t invest in an effective workplace communication, then it’s setting itself up for failure. The employees are the biggest asset and a good communication system ensures high employee engagement. Effective workplace communication helps managers understand vital things about employees such as:
1. Their goals
2. Their needs
3. Their motivations
4. Their talents and skills
The main objective of every commercial company is to make a profit and grow business. With an effective workplace communication, there’s a chance of forming a skilled workforce that will deliver first-rate results, thus pushing the company to be a key player in the industry, and if the resources allow, even to become the industry leader. This book tackles the issue of workplace communication and how employees are critical in the success of a business. Some of the chapters covered include:
1. Significance of workplace communication
2. Things that ruin effective workplace communication
3. Improving conversation skills
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